SmartBug is more than a digital marketing agency—we’re an intelligent inbound marketing agency of inbound strategy, design, web development, public relations, and marketing automation experts. And, we're the highest rated agency among all of HubSpot's partners.
Client-side marketing experience
Your success depends on more than a methodology. That's why SmartBug hires marketing strategists with 10+ years of client-side experience. Our focus is not simply on the campaign launch, but the full campaigns and their results. In fact, we built SmartBug as a 100 percent remote employee model so we could attract the best talent from across the country. Our team comes from brands such as HubSpot, FCB, Seagate, HBO, Gartner, Deloitte & Touche, Electronic Arts, and UBM.
No interns or offshoring
You hired an agency because you wanted a trusted expert with a vested interest in your success. That's why we don't use interns or offshore our work. You work with SmartBug employees. No faux marketers. No black box processes. Just solid professionals that want to win for you.
Investment in training
Sure, we have all the certifications: HubSpot, Google, AdWords, Moz, Wistia, and so on. And we have more than 150 five-star reviews from our clients and recommendations from a who’s who of digital marketing thought leaders. Our team is committed to our own professional development so we can be at the top of our game for our clients. Our dedicated certification days and company-funded training program ensure each SmartBug team member has access to the resources they need to maintain and grow their skills
Quality is not an art. It's about building predictable systems to integrate creatively with the processes, checks, and balances to get things right for our clients—the first time.
Not afraid to share
But even with all that, it’s about relationships. We are not a "throw it over the cubicle wall" type agency. We’re an extension of your team: Your confidante and trusted ally that helps you dominate your next market. Think of us as your remote digital marketing team that cherishes a seat at your table and a voice in your strategy.
So, if you want to slay some markets, make some memories, and build some great relationships along the way, we’d love to earn your business.Show Less
We are committed to effectively preparing and executing our best work on time so that our teams, and therefore our clients, succeed.
We believe learning is an ongoing process (and you don’t need a school to do it), so we stay driven to master what we don’t know.
We spend more time at work than perhaps anywhere else, so we create memorable experiences with each other and our clients.
We believe good ideas can come from anywhere, so we explore everything on the table and constantly strive to find the best path forward.
We define success based on our clients’ success, meaning we work hard day and night to deliver results and peace of mind to our clients.
Founder & CEO
Ryan is the CEO of SmartBug, which he founded to give clients amazing results and employees a lifetime of memories. Before SmartBug, Ryan ran marketing at several venture-backed and public companies. Ryan enjoys the gym, live music, people watching and playing terrible guitar. He lives in Orange County with his wife, amazing little girls, and Lola – the O.G. SmartBug. GoTerps!Irvine, CA
Julia is General Counsel and Chief Administrative Officer. She went to Georgetown Law and has over 15 years of legal experience. Julia has previously worked in-house at tech companies and headed the legal department for St. John Knits, a global fashion company. She loves to spend as much time as possible outside in sunny SoCal, hanging out with her husband and two little girls.Irvine, CA
Travel Dream Spot
V.P. of Client Services
Amber is the Client Services Director. Being a SmartBug veteran, she's lived through rapid business growth and, unintentionally, became obsessed with growth and the systems to hack it. As an ex-psychology nerd turned marketer, she considers herself a t-shaped marketer. She prides herself on client happiness and isn't afraid of hard work, which she credits to her upbringing on a farm in North Dakota.Bismarck, ND
Drink of Choice
Danielle is SmartBug's Creative Director and based in L.A. With a background in journalism, she approaches design from a strategic and research-oriented perspective and believes good design is clear and purposeful. During non-work hours, Danielle spends her time enjoying her 2-year-old daughter, dragging said daughter and husband on hikes around L.A., and eagerly awaiting the next season of Unbreakable Kimmy Schmidt.Los Angeles, CA
Drink of Choice
V.P. of Sales & Marketing
Over Jen's career, she has built several demand generation and sales enablement programs from the ground up and has experience working within tech startups, publicly traded companies, mid-market organizations, and the not-for-profit space. Jen subscribes to the notion that “we’re all in this together” and that great communication leads to great partnership. She loves animals, technology, the arts, and really good Scotch.Phoenix, AZ
Director of Public Relations
Doreen is SmartBug's Director of Public Relations, based in Charleston, S.C. She has 10-plus years of working with clients to build name recognition, increased credibility, and buzz for organizations and their thought leaders. Doreen has an MBA in marketing and loves to travel and deep-sea fish, and dreams of sharing a coffee with her favorite reality TV host, Andy Cohen.Charleston, SC
Director of Web Development
Evan is a web developer based out of Portland, Ore., with a background in internet marketing and SEO. When not coding awesome websites in HubSpot, he can be found rock climbing and generally enjoying the outdoors.Denver, CO
Agile-Web Project Manager
Aaron is the Agile-Web Project Manager at SmartBug Media. He has more than seven years of marketing and project management experience helping organizations succeed in their digital marketing goals and objectives, ranging from not-for-profits to large technology-based groups and businesses.Akron, MI
Drink of Choice
Band I Like
Alyssa is a Web Developer based in central Texas. She's perpetually covered in cat hair, addicted to fast food, and always has a soda at hand. Outside of work she's still glued to the computer chair—browsing the web and watching television.Cedar Park, TX
Senior Designer / UX
Amanda is a senior designer based out of sunny Philadelphia. Her background is in design strategy and UX. When she’s not designing websites, she spends time with her crazy family and friends, loves belting out loud tunes in her car, and takes last minute drives out to the coast (that’s “driving down the shore” in Philly speak).Philadelphia, PA
Andy is a designer based in Orlando, Fla. He enjoys clean and cohesive design and loves to design with data. Outside of work, Andy enjoys watching/playing soccer, spending time with his wife, two daughters and newborn son, and playing video games.Orlando, FL
Fav Video Game
Ben is an avid hockey fan and plays on a weekly basis. While not playing or watching hockey, he develops awesome websites.Canada
Brooke is an Associate Consultant based in southeastern Connecticut. She joined SmartBug after falling in love with working remotely at her previous digital marketing agency. In her free time, Brooke designs whimsical headpieces for brides, and enjoys spending as much time outside as possible while exploring new places outside of the East Coast.Providence, RI
Fav TV Show
Carrie is a Marketing Strategist based out of Nashville. Originally from a small town in Idaho, she moved south and graduated from the University of Tennessee. She now says y'all and has a closet full of orange apparel. She and her husband love Predators games, Nashville's music scene, comedy shows, and scouting out the next best restaurants.Nashville, TN
Go-to tv show
Chelsea is a Marketing Consultant at SmartBug. She previously worked as a freelance Digital Marketer helping B2B and B2C organizations reach and engage their audiences through inbound, email, and social campaigns. Chelsea is an avid traveler who loves Korean food and true crime podcasts.Frederick, MD
Christopher is an Associate Consultant at SmartBug Media based in Milwaukee. Originally from Chicago, Chris graduated from Mizzou and worked in Columbia as an interactive project manager for five years before coming to SmartBug. Outside of work, Chris loves to travel, snowboard, and play/watch basketball.Milwaukee, WI
Drew is a Philadelphia-based marketing professional who has developed strategies for organizations in both B2C and B2B verticals. He has unique experience in private equity-owned organizations, early-stage technology startups, sports and entertainment, and healthcare. When not marketing, you can find Drew yelling at his television during any Philadelphia team's sporting event.Philadelphia, PA
Emily is a project manager with a background in business process consulting and a budding interest in the craft of getting ideas to spread online (aka digital marketing). When not working, Emily can be found crashing creative writing classes throughout Los Angeles or making DIY cosmetics in her home laboratory (aka kitchen). She lives in Santa Monica with her husband and cat.Los Angeles, CA
Senior Paid Search Strategist
Jake is a Denver-based digital marketer with years of paid search experience, for which he has successfully managed millions in monthly media spend for clients nationwide in both B2C and B2B verticals. He has a strange passion for data and numbers, loves a long day in the mountains, is happily married to his wife, Aynslee, and has one child, Norman, a Wheaten terrier.Denver, CO
J’Neal has more than 15 years of professional marketing experience in areas such as market research, inbound and outbound marketing, branding, advertising, public relations, and event management. She has a bachelor’s degree in marketing and a master’s degree in business. J’Neal has worked in a variety of industries including retail, food and beverage, technology, mining, non-profit, and healthcare.Reno, NV
Jennifer has 15 years of experience in marketing and business development. She has a diverse background working for agencies, in-house marketing teams, and even owning her own business. With a passion for language, content marketing is her favorite way to drive results. Jennifer has a bachelor’s degree in neuroscience, lives in Denver, and escapes to the mountains with her family every chance she gets.Denver, CO
Jessica fell in love with marketing at her first job and now has more than 15 years of experience in content creation and lead-driving tactics, promotional campaigns, budgeting, event management, and analytics. Prior to joining SmartBug, she was the Director of Marketing at a B2B company that built software for analyzing genetics. Jessica lives in Bozeman, Mont., with her husband and her Yorkie, Athena.Bozeman, MT
After 25 years in newspapers, Joe moved to the world of inbound marketing, writing and editing content for SmartBug clients. Originally from Chicago (go Cubs!), he lives in Utah with his wife, two tall boys, a cat, and a black lab/pointer mix named Popcorn. For fun, he plays board games and watches his sons' sporting events (mostly basketball games and swim meets).Salt Lake City, UT
Juli spent college studying anthropology, art history, and classics. After that time studying old, dead things, she naturally pursued online marketing. She has more than six years of experience as a one-woman marketing team, HubSpot user, and consultant. A born-and-bred Jersey girl, Juli has big hair, loves Bruce Springsteen, and will never say no to a cup of strong black coffee.Wantage, NJ
No. of Cats
Ken, a veteran of InfoSec, is passionate about the intersection of SEO, the Inbound methodology, and great design. He has worked in-house for SMB businesses in Tech, Software, and Services for over 15+ years. He is an Adobe lover, tinkering with as many of their products as possible. And his mornings are fueled with french press coffee.Olympia, WA
Ken joined the Smartbug team in 2017 after 15+ years of B2B and B2C digital marketing success across corporate, educational, and non-profit arenas. When not rocking the customer experience for our clients, you can find Ken trying to expand his children's artistic interests ("It's called Jazz, honey...it's not supposed to make sense"), camping, or sneaking time on the Xbox *sshhh*Philadelphia, PA
No. of dogs
Kevin has a huge passion for branding, video marketing and technology. He has 10+ years of experience in marketing for B2B and B2C organizations with branding, inbound, marketing strategy, video and social media. He is an avid movie lover, Star Wars junkie and loves being with his wife Kati. He strongly desires to live on a lake, drive a boat and direct short films.Memphis, TN
Kristen joined SmartBug after studying international marketing in college (twice: once in English, once in Spanish) and spending years at another HubSpot agency. Though technically a Maryland resident, she takes advantage of SmartBug's remote structure and is often on the move, striving to find the place she wants to call home.Annapolis, MD
Digital Project Manager
A true renaissance man, jack of all trades but expert at nothing. Kyle majored in computer science and went into IT before becoming a college webmaster, during which time he became expert in digital marketing. An early HubSpotter, he held a number of roles and ultimately build his own SaaS company. Today, Kyle is one of the Digital Project Managers at SmartBug.Greenville, SC
Mallory is a Marketing Consultant at SmartBug, bringing several years of experience creating and executing a complete in-house marketing strategy for a B2B packaging company. She double majored at Ohio University (go Bobcats!) in Marketing and Spanish. She currently resides in Cleveland, OH with her 3 dogs and is an avid Cavs and Indians fan.Cleveland, OH
Mary Cate is an Marketing Strategist at SmartBug, with more than five years of experience running inbound programs. She is on the Board of Directors for the Columbia Chapter of the AMA. “MC” graduated from the University of South Carolina with a degree in PR. Her best friend is her 5-pound Morkie, Harley, with whom she loves to binge watch TV.Columbia, SC
Favorite TV Show
Mike is an Associate Consultant with more than five years of experience planning and executing digital marketing campaigns. He enjoys helping clients find success through inbound marketing best practices. This Kansas native has a killer jumpshot, spends most of the summer on his Jet Ski, and is a self-proclaimed "chicken and waffles connoisseur."Manhattan, KS
Favorite TV Show
Miranda is SmartBug’s QA Specialist based in Pennsylvania. Miranda majored in Electronics and went into IT. She fell in love with QA at her first job and now has more than 10 years of experience in QA, both Manual and Automation. Miranda lives in Breinigsville, PA, with her husband and their 2 kids. When not Testing awesome websites in HubSpot, she can be found in her kitchen making awesome recipes or spends time enjoying her kids.Breinigsville, PA
With experience in inbound, social media and event marketing, Nicki has been a part of building lead gen marketing teams from startups to publicly traded corporations within the B2B space. Nicki strives to educate through content marketing, empowering professionals to make informed business decisions. She enjoys exploring the outdoors with her dog and husband, painting, and tasting every tea she can.Houston, TX
Paul Schmidt is senior consultant at SmartBug Media and is based in Colorado. He works with clients on SEO, analytics, lead generation, and marketing strategy. He is a lover of all things homebrewing, drumming, hiking, and cooking. He previously worked as a Senior HubSpot Consultant. Paul studied percussion in Las Vegas and got his MBA in marketing in Boston.Denver, CO
Sandy discovered her passion for marketing almost two decades ago and was the first graduating class to major in marketing and E-commerce at UT. Her experience includes over 15 years of inbound and outbound marketing, advertising sales, promotions, and sales enablement. During the summer months, Sandy enjoys sailing with her family on Lake Erie.Cleveland, Ohio
Sarah is a Michigan native who traded one Midwestern state for another, now living in Chicago. After studying PR and communication at Oakland University, she landed a job as an inbound marketing coordinator and hasn't looked back. When she's not marketing, she's probably playing video games. That's all she does in her spare time. Seriously.Chicago, IL
Tessa is a web developer based outside of Philly. When not building awesome websites, she can be found making tacos, playing video games, or crocheting while a cat sleeps on her lap.Philadelphia, PA
Favorite TV Show