Building a different kind of agency.

SmartBug is more than a digital marketing agency—we’re an intelligent inbound marketing agency of inbound strategy, design, web development, public relations, and marketing automation experts. And, we're the highest rated agency among all of HubSpot's partners. 

Client-side marketing experience

Your success depends on more than a methodology. That's why SmartBug hires marketing strategists with 10+ years of client-side experience. Our focus is not simply on the campaign launch, but the full campaigns and their results. In fact, we built SmartBug as a 100 percent remote employee model so we could attract the best talent from across the country. Our team comes from brands such as HubSpot, FCB, Seagate, HBO, Gartner, Deloitte & Touche, Electronic Arts, and UBM.

No interns or offshoring

You hired an agency because you wanted a trusted expert with a vested interest in your success. That's why we don't use interns or offshore our work. You work with SmartBug employees. No faux marketers. No black box processes. Just solid professionals that want to win for you.

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Investment in training

Sure, we have all the certifications: HubSpot, Google, AdWords, Moz, Wistia, and so on. And we have more than 150 five-star reviews from our clients and recommendations from a who’s who of digital marketing thought leaders. Our team is committed to our own professional development so we can be at the top of our game for our clients. Our dedicated certification days and company-funded training program ensure each SmartBug team member has access to the resources they need to maintain and grow their skills

Trusted systems

Quality is not an art. It's about building predictable systems to integrate creatively with the processes, checks, and balances to get things right for our clients—the first time.

Not afraid to share

But even with all that, it’s about relationships. We are not a "throw it over the cubicle wall" type agency. We’re an extension of your team: Your confidante and trusted ally that helps you dominate your next market. Think of us as your remote digital marketing team that cherishes a seat at your table and a voice in your strategy.

So, if you want to slay some markets, make some memories, and build some great relationships along the way, we’d love to earn your business.

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Team Members


(+1 Province)


Marketing Certifications


Awards &

Select honors & awards

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Our values


Get it done

We are committed to effectively preparing and executing our best work on time so that our teams, and therefore our clients, succeed.


Stay curious

We believe learning is an ongoing process (and you don’t need a school to do it), so we stay driven to master what we don’t know.


Have fun

We spend more time at work than perhaps anywhere else, so we create memorable experiences with each other and our clients.


Innovate, always

We believe good ideas can come from anywhere, so we explore everything on the table and constantly strive to find the best path forward.


Rock it

We define success based on our clients’ success, meaning we work hard day and night to deliver results and peace of mind to our clients.

Our team

Ryan Malone

Founder & CEO

Julia Feldman

General Counsel

Amber Kemmis

V.P. of Client Services

Danielle Riley

Creative Director

Jen Spencer

V.P. of Sales & Marketing

Doreen Clark

Director of Public Relations

Evan Futterman

Director of Web Development

Aaron Riddle

Agile-Web Project Manager

Alyssa Willie


Amanda Singleton

Senior Designer / UX

Andy Williams


Ben Gallant

Senior Developer

Brooke Tomasetti

Marketing Consultant

Carrie Hopkins

Marketing Strategist

Chelsea Boice

Marketing Consultant

Chris Hutchens

Marketing Consultant

Drew Cohen

Team Lead

Emily Rasmussen

Project Manager

Jake Havenridge

Senior Paid Search Strategist

J'Neal Hachquet

Marketing Strategist

Jennifer Lux

Team Lead

Jessica Vionas-Singer

Marketing Strategist

Joe Gillespie

Senior Copywriter

Juli Durante

Team Lead

Ken Mafli

Marketing Strategist

Ken Norquist

Marketing Strategist

Kevin Coll

Marketing Strategist

Kristen Patel

Marketing Consultant

Kyle James

Digital Project Manager

Mallory Fetchu

Marketing Consultant

Mary Cate Spires

Marketing Strategist

Mike Wolfe

Marketing Consultant

Miranda George

QA Specialist

Nicki Kamau

Marketing Director

Paul Schmidt

Marketing Strategist

Sandy Moore

Marketing Strategist

Sarah Hecker

Marketing Consultant

Tessa Flores



The O.G.

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