By Megan Golden
A senior care marketing plan can be overwhelming, especially when you’re deciding which tactics you should include and which you should skip. However, whether you operate a hospice care program or an assisted or independent living community for seniors, you won’t want to put content marketing on the back burner.
We know that most people research online extensively before making big decisions. You can trust that your future residents or their family members and caregivers are doing the same thing before committing to their future living plans. When promoting your senior care community, it’s important to make a connection with the prospects you’re engaging—and content marketing is a great way to meet that goal. As you add content marketing to your overall strategy for marketing senior care, here are three must-haves:
Blogging for a Senior Care Marketing Plan
Blogging can help you grow website traffic through organic search, but it can also help you grow traffic from social media, referral links, and email. It helps you attract those who haven’t yet discovered your company, and it can also help attract current leads and clients who enjoy the information you provide. If location or region matter for your company, blogging can even help you improve local search traffic.
How HumanGood Uses Blogging to Highlight Senior Care Benefits
HumanGood offers senior care and affordable housing for seniors over 55. It uses blogging to highlight the benefits of its senior living facilities, answer common questions, and provide useful tips. Some example of blog articles include:
- Quiz: Is Senior Living Right for You?
- Understanding the Costs of Moving Mom In With You
- Plan Ahead to Avoid Financial Shocks
(Access all of HumanGood’s articles here.)
How the Arbor Company Uses Blogging to Increase Local SEO
The Arbor Company provides senior care in upscale and caring environments with options for independent living, assisted living, and memory care. It uses blogging to improve local search traffic. Each of its community websites has its own blog and highlights local information or facility details specific to that location. Examples include:
- 10 Helpful Services for Seniors in Fort Myers, FL
- Dementia Caregiver Resources in Glenn Dale, MD
- How Much Does Assisted Living Cost in Roseland, New Jersey?
(Access the Arbor Company’s blog here.)
Blogging is also a great way to showcase community involvement, find new employees, provide support to clients and their loved ones, and get the word out about the services you provide.
Adding Facebook to Your Content Marketing for Senior Care Plan
As a business, you want to reach your audience wherever they already are—and where they are is on social media. Many senior care communities have personas that include adult children of the elderly who may be planning the future care of their parents.
Social sites like Facebook provide reviews the way Yelp and Google do. Maintaining an active presence on social platforms, responding to reviews, and encouraging reviews all help your online marketing efforts and therefore your business’s bottom line.
HumanGood’s Facebook for Senior Care
HumanGood also uses its Facebook page to interact with its target personas. It regularly shares posts about its latest blog articles, facility updates, and resident testimonials with more than 22,000 followers.
(Check out HumanGood’s Facebook page.)
The Arbor Company’s Senior Care Facebook Posts
The Arbor Company has a main Facebook page, and many of its communities have their own Facebook page as well. They share what they are doing at each of their locations, such as by posting photos of their Christmas dinner or Halloween party.
(Check out the Arbor Company’s Facebook page.)
Facebook has incredible connection capability and functionality for reaching your audience. Facebook Stories and Facebook Live enable businesses to reach their audiences in an informal way. When businesses use these features effectively, audiences look forward to tuning into the communication and keeping up with those businesses.
The Power of Video
When you’re promoting your senior care community, it’s especially important to make a connection with the prospects you’re engaging—and video can allow you to do that. Video has been linked to improved response rates, trust, transparency, and more.
People are much more likely to purchase a product if they watch an explainer video. In senior care, the same principle applies. When you give prospective families and residents the option to see inside the community before they tour or hear from a current resident, you’re setting yourself up for success.
How HumanGood Uses Video to Highlight Its Senior Care Stories
HumanGood shares videos on its Facebook and website. Videos cover a wide range of topics. Some are more fun, while others are more informative. Some interesting videos HumanGood has shared include:
- Lifelong Learning: Will Life be Interesting in Retirement?
- Couples Moving to Senior Living: A Love Story
- Making Friends in Senior Living: 5 Guys Form a Family
(View more HumanGood videos.)
How the Arbor Company Uses Videos to Answer Senior Care Questions
The Arbor Company uses video to share resident stories, facility tours, answer general questions, and more. It recently shared a series called “Senior Living LIVE” where Arbor went live on Facebook and allowed followers to ask questions, which Arbor staff answered live. Afterward, Arbor shared the videos on its website.
(View more of the Arbor Company’s live Facebook videos.)
In closing, content marketing is an important step for marketing your senior living community. Start with social media, video, and a blogging platform to kick off your content marketing strategy. All of these efforts will likely increase occupancy at your senior care community.