June 13, 2018
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June 13, 2018
By Sofia Pompeo
One of the biggest debates right now in the social media world is whether Snapchat Stories or Instagram Stories is better. For personal use, it’s ultimately a matter of which platform the user prefers. Some people choose one over the other solely because of which one their friends use more often.
When you add your business to the mix, though, it can get tricky. A short and sweet answer to the question, “Should Your Business Use Snapchat Stories and Instagram Stories?” would be to only use either of them if you can provide value to your buyer personas on these platforms. Just because most businesses pick one over the other doesn’t mean it will be the same for you and your business. Choose the platform (or platforms) that best suits YOUR business’s needs. Are our target audience and customers utilizing the platform? How will we measure success? Do we want analytics to measure our performance? How do we engage with our target audience using the features of each platform? These are just some questions you and your colleagues need to ask yourselves when deciding if/how you are going to use each social media platform.
About 158 million people are using Snapchat every day, and Instagram now has up to 800 million users, with 500 million using the app every day. As you can see from the statistics, lots of people are taking advantage of these social media platforms and their features. Using them is a direct, simple, and fast way to reach your audience and customers. As an example, I always closely watch for my favorite brands to post on their Snapchat Stories or Instagram Stories because sometimes they announce promotions or have someone famous take over the account for the day. Sometimes they simply post things that interest me. Stories are a great way to grab users and pull them in with interesting content—in a relatively short amount of time.
While both Snapchat and Instagram offer Stories, each has different features. The apps actually feed off of each other in a sense because not too long after one adds something new, the other comes out with a very similar feature. Recently there have been updates in each app that enhance the Stories features.. Here are some key differences I’ve found regarding each app:
Again, you should only use these features if you can provide value to your buyer personas. It really comes down to your business being strategic and picking the one that best suits your needs and goals. You know who your target audience is, so start there. For example, if your target audience is in the range of 18 to 25 years old, it may be in your best interest to start with Snapchat Stories. Make sure to do your research first, and then make a decision about the direction you want to go.
Once you’ve decided to utilize one of these platforms and its Stories feature, make sure you have a strategy. Sure, going into this with an open mind is great, but if you have no direction whatsoever, it will be very easy for you to get lost and lose track of what your goals really are. Sit down with your team, and come up with a specific plan for how you want to achieve a particular goal. You could incorporate these Stories into a current social media campaign you have running or create totally separate campaigns.
Remember to always be professional, but also have FUN with it! Create engaging content and ideas so your audience and customers will never want to miss your Stories. Soon you’ll be on your way to becoming a Stories pro!
About the author
Sofia Pompeo is an Account Manager for SmartBug. She has had previous experience providing marketing solutions for clients in different industries, developing and executing social media content, and implementing inbound marketing campaigns. She really enjoys utilizing every aspect of HubSpot. Read more articles by Sofia Pompeo.