Senior Tech Growth Powered by HubSpot Solutions
Support aging populations and care networks with expert marketing, sales, and service strategies—powered by HubSpot and personalized by SmartBug.
Harness the Full Power of HubSpot
Equip your team with a modern tech stack that fosters trust, boosts communication, and enhances care outcomes across the senior care ecosystem.
Customer Acquisition
Whether you’re marketing directly to families or selling B2B to senior living communities and healthcare systems, we’ll help you reach the right market and enhance your pipeline.



Data Management & Compliance
Reliably store and manage sensitive or confidential information within your system according to industry standards and regulations, including HIPAA.



Onboarding & Engagement
Create meaningful but streamlined experiences that support users throughout the senior care journey.



Customer Management
Unite data and communications in one centralized system that helps your team support customers and clients more efficiently.



AI Capabilities
Leverage the power of artificial intelligence (AI) tools and functionalities to optimize internal tasks and effortlessly personalize interactions.



Integrations
Make sure your systems are talking to each other with technology that seamlessly integrates.









Our Approach to Senior Tech Growth
See how we help senior tech innovators, healthtech startups, and care solution providers connect, convert, and retain customers.
Build Trust with Every Touchpoint
From adult children seeking help for aging parents to enterprise care providers evaluating tech solutions, we’ll help you reach and resonate with your core audiences.
- Audience segmentation by persona, need, or lifecycle stage
- Campaigns optimized for trust-building and conversion
- Multi-channel execution across SEO, email, PR, and ads
Accelerate Revenue Across B2C and B2B Channels
We help your sales team reduce friction and close deals faster—whether you’re working with families or enterprise buyers.
- Automated sequences for nurturing and follow-up
- Lead scoring and CRM customization
- Conversational marketing through live chat and bots
Humanize Support Teams
Enable your service teams to deliver care-centric, efficient support through HubSpot’s CRM.
- Centralized service records and communication
- Pipeline management for customer onboarding and retention
- Insights and automation to enhance every interaction
Bring Systems Together
Connect your data sources and tools to give your teams a complete view of every contact or customer.
- EHR, care platform, and software integrations
- Real-time syncing with senior living CRMs and tools
- Privacy-first, compliant architecture
How Potomac Psychiatry Increased Leads with a HIPAA-Compliant AI Agent
When Potomac Psychiatry needed a better way to connect with prospective patients, it turned to SmartBug. The result? Dr. Holo—a GPT-4-powered, HIPAA-compliant AI agent built and integrated into HubSpot to qualify leads, book appointments, and collect payments with empathy and accuracy.
Key results:
- 139% increase in engagement time
- 123% increase in professional referrals
- 50% increase in inquiries that booked
This AI agent transformed Potomac’s digital experience, helping more patients access care while driving real business outcomes.
Frequently Asked Questions
Explore answers to your most commonly asked questions.
Do you support HIPAA-compliant marketing and sales strategies?
Yes. We have extensive experience helping senior tech companies configure HubSpot in a HIPAA-compliant way, ensuring your marketing, sales, and service efforts protect patient and client data while remaining effective and scalable.
Can HubSpot really work for a senior tech or senior care company?
It can, and it does. HubSpot is a powerful, flexible CRM that can be tailored for senior tech use cases—from managing referral pipelines and caregiver communications to automating onboarding for aging adults or partners. We specialize in customizing HubSpot to meet your unique needs, regardless of your industry.
How do you approach marketing to both older adults and their caregivers?
We create persona-based marketing strategies that speak directly to both audiences. Whether you're targeting adult children researching solutions or older adults seeking independence, we tailor content, design, and messaging to resonate with each decision maker.
Do you offer AI-powered solutions for senior care brands?
Yes! From empathetic AI chatbots to lead qualification to personalized content delivery, we design custom AI solutions and workflows that align with your brand voice and business goals—while staying compliant and accessible.
Can you help us integrate HubSpot with our current tools?
Absolutely. Whether you're using care coordination software, EHRs, referral tools, or senior living CRMs, we can build custom or out-of-the-box integrations to ensure your tech stack is unified and efficient.
Bringing Innovation to Life—Faster.
From go-to-market strategy to CRM optimization, we help senior tech companies grow smarter and reach the people who need you most.
Browse Senior Tech Resources
Browse Resources
Setting Up HubSpot for AgeTech Organizations: How to Build It Right From Day One
Learn how AgeTech organizations can set up HubSpot the right way from day one to improve data quality, buyer engagement, and long-term scalability.
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Choosing the Right Starting Point in HubSpot: CRM or Marketing Hub First?
Wondering where to start in HubSpot—CRM or Marketing Hub? Learn how to choose the right first step to scale your business with confidence.
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Branding and Messaging for Senior Tech: How to Connect with the AgeTech Audience
Learn how to build trust and craft effective AgeTech messaging to connect with older adults, caregivers, and influencers in this SmartBug vidcast.
Read More