Senior Living CRM Powered by HubSpot
Manage your occupancy, sales pipeline, marketing campaigns, customer support inquiries, and more all within a unified, intuitive platform.
⭐ 700+ Five Star Reviews on the HubSpot Marketplace
Operations & Occupancy Management (CX)
Streamline the management of move-ins, move-outs, and depositors with robust resident and facility data at your fingertips.
Senior Living Marketing
Measure the impact of every campaign with consolidated reporting and analytics, all under one roof.
Senior Living Sales
Maximize your sales reps' productivity with lead management and task prioritization built into your CRM. This allows teams to more easily identify sales opportunities and increase occupancy rates.
HR & Recruitment
Accelerate your recruitment process and fill positions faster with all the right hiring tools, all in one place.
Occupancy Management & Operations
- We'll focus on increasing your current move-in rates and managing your housing contracts and resident agreements with ease.
- We'll measure our success by tracking these metrics and using occupancy trends to forecast future growth.
Marketing Campaigns
- Our HubSpot experts will work with you to demonstrate how HubSpot's Marketing Hub allows you to craft, monitor, and assess marketing campaigns specifically designed for the senior living community.
- We work with senior living clients on an individualized basis to connect with their audience through strategic marketing efforts and boost engagement.
Sales Strategies
- We'll work with your sales team to maximize productivity and access simple-to-use dashboards to monitor your pipeline.
- Together, we'll focus on nurturing high-quality leads that result in more move-ins and increased occupancy rates.
HR & Recruiting
- We'll show you how to fill positions fast and expand your pool of top-tier talent.
- Our HubSpot experts will teach you how to leverage specialty recruitment tools for streamlined job applicant tracking and candidate management.
Reporting Dashboards & Business Intelligence
- Access a library of customized reporting dashboards designed for senior living communities.
- We'll show you how to monitor marketing strategy, sales conversion rates, customer service efficiency, and HR activities for clearer decision-making and strategy.
Integrations
- Solidify a unified approach to resident care, marketing, sales, and HR processes through seamless integrations.
- Our integrations team will snap together HubSpot CRM with your most-used senior living management software.
HubSpot
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WelcomeHome | Aline | |
|---|---|---|---|
| Platform Overview | |||
| All-in-One Platform | |||
| HIPAA-Compliant Data Storage | |||
| 24/7 Customer Support | |||
| Mobile App | |||
| Marketing Features | |||
| CMS (Content Management System) | |||
| SEO Tools | |||
| Email Marketing Tools | |||
| Social Media Management Tools | |||
| Automated Workflows | |||
| Event Management Tools | |||
| Ad Management Tools | |||
| Sales and CRM Features | |||
| Occupancy Management Tools | |||
| Reporting Dashboards | |||
| Lead Scoring | |||
| Sales Automation Tools | |||
| Support and Maintenance | |||
| Ticketing System | |||
| Knowledge Base | |||
| AI-Powered Help Desk | |||
| Survey Tools | |||
| Integrations | |||
| Integrations | 1,700+ | 50+ | 100+ |
| API Documentation (publically available) | |||
| Online Developer Community |
Case Studies
Browse All Case StudiesMultiple Communities—and One Agency to Market Them All
Discover how SmartBug Media® helped The Arbor Company transform its marketing and digital presence with HubSpot and become a trailblazer for using inbound marketing in the senior living industry.
Sales and Marketing Alignment: Seamlessly Integrating Databox with HubSpot
Learn how SmartBug Media® joined forces with HumanGood to unify HubSpot data with metrics from Salesforce, Adwords, and Google Analytics.
Transforming the Aging Experience
Explore why long-time senior living client, WesleyLife, turned to SmartBug Media® to overhaul its community sites with a focus on healthy living, at-home services, and well-being for the greater community.
Infographic: Keeping Things Crisp for an Older Audience
View the eye-catching infographic our creative team at SmartBug Media® meticulously crafted to showcase The Arbor Company's community locations, transportation, amenities, and resources.
What Our Senior Living Clients Say
Their thinking is so strategically focused that there is no question that they know what they are doing.
Not only was the creative work outstanding, but the knowledge [...] that SmartBug Media has of the HubSpot platform is superior to any other service provider that we contacted.
Ryan Malone is truly the best-qualified third-party advisor, understanding the "ins and outs" of the senior housing and care business.
Ryan and his team took command of our inbound and took us to the next level.
Of all the agencies we talked to, [SmartBug] are the ones who really seemed to understand inbound marketing inside and out.
SmartBug has been a crucial agency partner for us over the past seven years. We have a lean team internally, so SmartBug functions like extended team members. They handle all of our digital marketing, content marketing, and websites. They are [...] quick, responsive, and flawless at project management. They have particular expertise in inbound content marketing, HubSpot, and paid digital advertising. I highly recommend SmartBug!
