We Hope You Enjoy
How to Create a Unified Customer Journey from Prospect to Renewal
You’re here because you know that customer-centricity can grow your business. Learn how to create engagement throughout the customer journey in this on-demand webinar.
Want to know what you’ll learn before watching? Scroll down.

Companies that monitor their customer retention rate and engage with their customer through their journey have more visibility into the health of their overall business.
In this webinar, Michael Redbord, General Manager of Service Hub at Hubspot, Kellie Capote, Director of Enterprise Client Outcomes at Gainsight, and Jen Spencer, VP of Sales and Marketing at SmartBug Media™ share how to reduce churn and grow your customers. Watch the on-demand recording above to create a unified and engaging customer journey by aligning with customer success.
In this webinar you’ll learn:
- Trends around customer success.
- Why customer-centricity is a key growth driver.
- The key components around the customer journey.
- How to engage customers through the customer journey.

Leads enter your flywheel, then what? Learn how to build an effective lead nurturing campaign and more in:
The Busy Marketer’s Guide to Converting Leads into Customers
Check It OutOur Latest Insights

ATS vs CRM: Why Staffing Firms Need Both for a Modern Tech Stac
ATS vs CRM: Discover the key differences, why staffing firms need both, and how HubSpot can streamline candidate engagement and accelerate growth
Read More
CRM for Staffing Firms: Is Yours Serving Clients, Candidates, or Both?
Discover the best CRM for staffing firms. Learn how to align sales and recruiting, fix double-funnel challenges, and drive growth with HubSpot
Read More
What Staffing Firms Get Wrong About CRM Strategy
SmartBug outlines five common pain points for staffing firms and illustrates how HubSpot can help save the day.
Read More