No matter how great of a solution your SaaS product provides, your ideal customers may not know it exists. Generating awareness can be extremely difficult—especially if your marketing resources are limited.
In an industry where demand generation is the key to success, you not only need to create and promote compelling, educational content that gets new people excited, but you also need to continuously ensure that your existing customers are successful—so they will spread the word for you.
As a SaaS company, your customer’s success stories can translate into huge wins for your organization. Keeping critical components in mind—such as upselling, cross-selling, reviews, and referral campaigns—can keep your team solution-oriented and customer-centric.
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